Effective Date: May 14, 2026 Last Updated: May 14, 2026
1. Agreement to Terms
By accessing our website at profitandgrowthexperts.com or engaging with any of our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.
These Terms apply to all visitors, clients, and anyone else who accesses or uses our services.
2. About Profit & Growth Experts
Profit & Growth Experts is a professional outsourced bookkeeping and financial services firm headquartered at 1457 Delaware St, Indianapolis, Indiana 46202. We provide bookkeeping, payroll processing, tax preparation, financial reporting, and related advisory services to businesses and CPA firms.
3. Services
Scope of Services The specific services provided to you are defined in your signed engagement letter or service agreement. Services may include, but are not limited to:
- Monthly and catch-up bookkeeping
- Bank reconciliation
- Payroll processing
- Sales tax filing
- Accounts payable and receivable management
- Financial reporting and dashboards
- Fractional CFO and Controller services
- Tax preparation support
Not a Substitute for a CPA or Attorney Our services are bookkeeping and financial operations in nature. We are not a licensed CPA firm, law firm, or investment advisor. Nothing we provide constitutes legal, tax, or investment advice. We work alongside your CPA we do not replace them.
Accuracy of Information The quality of our services depends on the accuracy and completeness of the information you provide. We are not liable for errors or omissions that result from incomplete, inaccurate, or untimely information supplied by you or your representatives.
4. Client Responsibilities
As a client, you agree to:
- Provide timely access to your accounting software, bank accounts, and financial records as required
- Respond to our requests for clarification or documentation within a reasonable timeframe
- Review all deliverables (reports, reconciliations, filings) promptly and notify us of any discrepancies
- Ensure that any third-party credentials or access you share with us are authorized for this purpose
- Keep your contact and billing information up to date
5. Fees & Payment
Pricing Our services are offered at fixed monthly flat rates as agreed in your service plan or engagement letter. Pricing is based on transaction volume, business complexity, and services selected.
Billing Invoices are issued monthly. Payment is due within the timeframe specified on your invoice, typically net 7 or net 15 days unless otherwise agreed.
Late Payments Accounts with overdue balances may be subject to a late fee or suspension of services. We reserve the right to pause or terminate services for accounts that remain unpaid beyond 30 days.
Price Changes We may adjust our pricing with at least 30 days’ written notice. Continued use of our services after the notice period constitutes acceptance of the new rates.
Refunds Due to the nature of professional services, fees for work already performed are non-refundable. If you believe a billing error has occurred, please contact us within 14 days of the invoice date.
6. Confidentiality
We treat all client financial data, business records, and proprietary information with strict confidentiality. We will not disclose your information to any third party except:
- As required to perform the agreed services (e.g., integration with your accounting software)
- At your explicit written direction (e.g., sharing records with your CPA)
- As required by law or regulatory authority
Our confidentiality obligations survive the termination of your engagement with us.
7. Intellectual Property
Our Property All content on our website including text, graphics, logos, templates, methodologies, and reports we produce is the intellectual property of Profit & Growth Experts and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use our materials without prior written permission.
Your Property Your financial data, business records, and documents remain your property at all times. Upon termination of services, we will provide you with your data in a reasonable format within 30 days.
8. Third-Party Tools & Integrations
Our services may involve integration with third-party platforms including QuickBooks Online, Xero, Stripe, Bill.com, Expensify, NetSuite, and others. Your use of these platforms is governed by their own terms of service and privacy policies. We are not responsible for the performance, security, or policies of any third-party tools.
9. Limitation of Liability
To the fullest extent permitted by applicable law:
- Profit & Growth Experts’ total liability to you for any claim arising from our services shall not exceed the total fees paid by you in the three (3) months preceding the claim
- We are not liable for any indirect, incidental, consequential, or punitive damages, including lost profits or business interruption, even if we have been advised of the possibility of such damages
- We are not responsible for penalties, interest, or fines assessed by tax authorities due to information you provided that was inaccurate or incomplete
10. Indemnification
You agree to indemnify, defend, and hold harmless Profit & Growth Experts, its employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, or expenses including reasonable legal fees — arising from your misuse of our services, your violation of these Terms, or your provision of inaccurate or misleading information.
11. Term & Termination
Term These Terms remain in effect for the duration of your engagement with us.
Termination by Client You may terminate your engagement at any time by providing written notice to Info@profitandgrowthexperts.com. Fees for services rendered up to the termination date remain due and payable.
Termination by Us We reserve the right to terminate or suspend services at our discretion with written notice, including in cases of non-payment, breach of these Terms, or circumstances that make continuation of the engagement impractical or unethical.
Effect of Termination Upon termination, we will cease providing services and return your data. Any outstanding fees become immediately due.
12. Dispute Resolution
In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation. If a resolution cannot be reached within 30 days, disputes shall be submitted to binding arbitration in Indianapolis, Indiana, in accordance with the rules of the American Arbitration Association.
These Terms are governed by the laws of the State of Indiana, without regard to conflict of law principles.
13. Modifications to Terms
We reserve the right to update these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and, where appropriate, by email. Continued use of our services following notice of changes constitutes your acceptance of the revised Terms.
14. Severability & Entire Agreement
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with your engagement letter or service agreement, constitute the entire agreement between you and Profit & Growth Experts with respect to our services.
15. Contact Us
For questions about these Terms, please contact:
Profit & Growth Experts 1457 Delaware St, Indianapolis, Indiana 46202
📧 Info@profitandgrowthexperts.com 📞 (317) 426-6595 | (202) 258-8663
These Terms of Service are provided for informational purposes. We recommend consulting a qualified attorney to ensure full legal compliance for your jurisdiction and business type.
